Shipping Policy
Use this guide from our store to review processing, delivery, and tracking. This guidance applies to supergots.shop. For help with this page, contact Support@Supergots.shop.
Information covering processing and transit
For purchases made through this website, our store applies the following guidance on processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. This section applies specifically to supergots.shop. Questions about this section may be sent to Support@Supergots.shop.
What customers should know about delivery area
For customers using this website, this section explains delivery area. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. This section applies specifically to supergots.shop. Questions about this section may be sent to Support@Supergots.shop.
Our approach to delivery area
For customers using this website, this section explains delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free. This section applies specifically to supergots.shop. Questions about this section may be sent to Support@Supergots.shop.
How we handle delivery issues
This delivery issues section covers orders and visits through this website. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. This section applies specifically to supergots.shop. Questions about this section may be sent to Support@Supergots.shop.
Information covering returns after delivery
For purchases made through this website, our store applies the following guidance on returns after delivery. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@Supergots.shop or 304-871-5208. We will work with the carrier and provide an appropriate resolution under our Refund Policy. This section applies specifically to supergots.shop. Questions about this section may be sent to Support@Supergots.shop.
Details about tracking and addresses
We publish this tracking and addresses guidance for customers using this website. Orders placed before 5:00 PM (store local time) enter the same-business-day processing queue when operationally possible. Customers remain responsible for taxes required by applicable law. This section applies specifically to supergots.shop. Questions about this section may be sent to Support@Supergots.shop.
Contact Information
Email: Support@Supergots.shop
Phone: 304-871-5208
Physical address: 2151 Fairview Dr, Berkeley Springs, West Virginia, 25411, United States